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Welcome to our New-Age Kenyan Website
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FAQ
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| Below are the most Frequently Asked
Questions (FAQs) we have received from Gikomba Members
and other Visitors.
1. What is Gikomba.com all about?
2. What Services or Products do you offer?
3. Do you charge for your Services or do you give them out for Free?
4. How is it possible to send me Free SMS Alerts and provide Free
Advertisement and yet you are in business?
5. Will you terminate free advertisements in the future and start
charging for them?
6. How reliable is your Website and SMS Alerts Services?
7. Who can become a member at Gikomba.com?
8. What are the Benefits of Joining Gikomba.com?
9. Do I pay to become a member of Gikomba.com?
10. How do I become a member of Gikomba.com?
11. Can I register Twice with Gikomba.com
12. Do you disclose, sell or share my Personal information with other
people?
13. How secure is my personal information from Internet Hackers and
Crackers?
14. How do I place a Free Advertisement?
15. How do I place a Paid Advertisement?
16. How much do you charge for Paid Advertisement?
17. Why would I place a Paid advertisement when I can simply use a
free Advert?
18. Can I have both free and paid advertisement at the same time?
19. How do you receive money for Paid Advertisements?
20. Can I be disqualified from Gikomba.com?
21. Must I be a member of Gikomba.com to Advertise or receive free
SMS Alerts?
22. What if the free SMS Alerts become a nuisance to me?
23. Who is a Shopper on your Website?
24. Who is a Seller on your Website?
25. Must I Advertise when I become a member of Gikomba.com?
26. Can I become both a Seller and a Shopper at the same time?
27. Where are your offices located?
28. How do I Cancel or delete, or edit/update my Advertisement?
29. If I cancel or delete my Advertisement, do I cease to be a member
of Gikomba.com?
30. Can I Cancel or Delete my registration from Gikomba.com?
31. If I delete my membership, can I still advertise with
Gikomba.com?
32. Do you guarantee that all the advertisements on your website and
via SMS Alerts are genuine and therefore trustworthy?
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| Our Answers
to the above FAQs are as follows: |
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| 1. Gikomba.com is our
Internet Domain name that has been derived from our registered business trade
name Gikomba Communications®. This domain name accesses this website on the
Internet when you type the full address www.Gikomba.com on your Internet
browser.Gikomba.com is a privately owned business, registered and based in
Kenya. |
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| 2. Services or Products that
we offer are Free/Paid web Advertisements and Free/Paid SMS Alerts. |
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| 3. We have Free Services and
Paid Services. Free Services are available to our registered members only while
Paid Services are available to both our members and non-members. Free
advertisements come in the form of free web advertisements plus free SMS Alerts
while paid advertisements entails paid web advertisements and paid SMS Alerts.
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| 4. Free SMS Alerts are sent
to our members free of Charge. Other people and businesses otherwise known as
Advertisers, who target our members as their prospective customers, pay those
SMS Alerts. Free web Advertisements are paid for by Gikomba.com as a goodwill
gesture to our esteemed members who support our web business Initiatives. |
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| 5. We have no intention
whatsoever to withdraw Free Advertisements in the future not unless this
concept ceases to make any business logic. |
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| 6. Our Website hosts and SMS
gateway Providers are Multinational Corporations providing similar services to
thousands of other small and Big-time businesses. They have unrivalled track
record in this business and they operate with "state of the art" equipment that
has an assurance of 99.5 % online reliability. Internet accessibility on the
users' side may depend on the uptime by ISPs and backbone carriers while the
Delivery of SMS Alerts may sometimes be affected by the prevailing conditions
of the mobile phone Networks. (See our Terms & Conditions) |
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| 7. As long as you are over
18 years and you have an active mobile phone and of sound mind, then you can
become a member. (See Terms & Conditions) |
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| 8. For Benefits of
membership please See benefits |
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| 9. To become a member of
Gikomba.com is absolutely free of charge. |
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| 10. You become a member of
Gikomba.com by registering. |
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| 11. You can register at
Gikomba.com only once. |
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| 12. No, Gikomba.com has a
strict privacy policy. Your information will be used for Statistical and survey
purposes only. Your personally identifiable details will therefore never be
used, sold, released or Disclosed to third parties unless required by legal
authorities. |
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| 13. Your information in our
Database is stored under the best available" Key and Lock" computer systems.
This entails high integrity security passwords better known as Secure Socket
Layers (SSL) that would take thousands or even millions of years to crack. |
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| 14. It is quite simple. If
you want to place a free web advert you must register and become a member; you
can register as a Shopper or as a Seller.
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| 15. To place a Paid Advert
either as a web advert or via Paid SMS, please contact us . |
| 16. To send SMS Alerts to
members of Gikomba.com, we charge 5 Keshs per SMS; if you want to know the
charges for Paid web advertisements please contact us . |
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| 17. A free advertisement is
limited to text only while paid advertisement has both text and a
Banner/Picture/Image. Paid adverts appear exclusively on the web pages and may
sometimes stand out on the Home/Front page; they are easily noticeable by web
users unlike text-based adverts. For paid SMS, all benefits are listed at SMS
Advantages. |
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| 18. Yes you can place both
paid and free Advertisements at the same time. |
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| 19. To pay for
Advertisements contact us . |
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| 20. Sure! You can be
dismissed from Gikomba.com at anytime if you do not observe our Terms &
conditions. If you are a joker, then this is not the place to be! Members who
posts "Junk" adverts on our free advertisement service shall be Expelled from
this website for life and if such advert cause damages to Gikomba.com or other
3rd parties or are considered unlawful, or criminal in accordance to the
applicable Kenyan Laws, then such members may be sued for damages or prosecuted
as the case may be. The Internet is just like any other business and therefore
what is illegal elsewhere is also likely to be illegal on the Internet. The
best guide on how to use this Web service is COMMONSENSE and compliance with
our Terms & Conditions. |
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| 21. Yes, You must be a
member to receive free SMS Alerts and to place a free web advertisement but you
don't have to be a member to send SMS Alerts to our members or to place a
paid/premium web advertisement. |
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| 22. The chances of SMS
Alerts becoming a nuisance to you are minimal. We take a lot of caution to
determine what Messages we send to every member of this website by critically
analyzing personal profiles that you provide when you are registering. That is
why it is very important that a new member submits truthful and accurate
information about himself or herself, so as to avoid distorting their estimated
personal preferences or location. For example if a member is a non smoker and
he/she had registered as a smoker by mistake, then he/she would be notified
about a Nationwide cigarette offer via SMS Alert(s); such a person will not be
benefited by such Alerts and my even be offended. Likewise, if you reside in
Nairobi and you registered as a Lamu resident, you may be notified about free
Donkey rides that would be taking place at the beach on a particular day; such
irrelevant notices may be a nuisance to you and we ask you to give us factual
details about yourself. You can also edit your profile to reflect your current
status or information. Please see benefits and SMS Advantages. |
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| 23. A Shopper is a member
who has placed his/her advertisement; it is an order for a particular
item(s)/product(s) or service(s) so that a Seller or a web user who sees that
advert and they can satisfy such order may contact that Shopper for a business
transaction. |
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| 24. A Seller just like a
Shopper is a Member who has placed free Advertisement for Shoppers and other
Visitors to see and probably contact the seller to buy the goods or services. |
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| 25. No, Advertisement is
optional for members; it is not a must for a member to advertise. You can just
register to become a member for the sole purpose of receiving updates about the
events going on in the world via free email and free SMS Alerts; free adverts
are just an added advantage. |
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| 26. Yes you can be both
Shopper and Seller at the same time. |
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| 27. Currently we are in
Kenya, Nairobi CBD, Travel house, Skybat Mobile Shop next to City Hall Annex. |
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| 28. You can Cancel/delete,
or edit/update your Advert by going to My Profile and clicking Edit
Advertisement or Delete Advertisement. |
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| 29. No, you do not cease to
be a member when you delete your Advertisement. |
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| 30. Yes, you can delete
your membership at anytime by going to My Profile and clicking on Delete
Membership. |
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| 31. Yes, you can still
advertise on this website after you delete your Membership; however you will
only be limited to paid Services, i.e. paid SMS Alerts and Paid/Premium web
adverts. |
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| 32. No! Just like any other
advertising media we do not guarantee quality, availability, and authenticity
of 3rd party products and services. The Golden rule in this regard is Buyer
beware. Always take caution and undertake your own investigations when dealing
with Sellers, Shoppers or other parties visiting this website or sending you
SMS Alerts through our services; we take no responsibility whatsoever for
damages accruing directly or indirectly to parties who transact on this website
or who use our SMS Alert services. Before using any of our services, please
read our Terms & Conditions.
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